You may have specified more than one shipping address in your account information. The default shipping address is the address to which your order will be shipped unless you select another shipping address for this order.

You may have specified more than one credit card in your account information. The default credit card is the card that will be charged with the value of your order unless you select another credit card to be charged for this order.

Yes. To update credit card information, click on Account Info. Click on Credit Card Details button in the Account Info page. Select the card from the list and click on Update Credit Card button.

No. You cannot have more than one billing address. But you can change your billing address by editing it.

Yes. You can specify as many shipping addresses as you want.

The taxes on your order depend on the tax zone that you belong to. You must select the tax zone that your billing address falls in for this purpose.

To add a shipping address, click on Account Info. The details of your account are displayed. Click on the Add New Shipping Address button to add a new shipping address.

No. You cannot delete any address but you could change it by editing it.

To edit an address, click on Account Info. The details of your account are displayed. Click on the Edit button below the address that has to be changed.

To check the status of an order, click on the Order Status link. Enter your sales order number, choose "Sales Order" as the type of transaction, and click on the Submit button. To view multiple orders, select the display type from the drop-down list and specify the desired period. All the orders you have placed with us (both through the web and through other means) are listed. Click on the order number whose status you want to check. The order details are displayed along with the tracking numbers for the shipments made.

To cancel an order, you must contact us via telephone (805-528-6321 or toll-free in US & Canada 888-777-5557). Do not use email to modify or cancel an order.

As a registered customer, your order history becomes part of your customer record. This gives us the ability to better assist you in choosing the right gear.

No. If you already have an account with us, contact Customer Service (805-528-6321 or toll-free in US & Canada 888-777-5557); they will give you your login name and a temporary password. You can login and then change your password

Before you place an order with us, you must register with us. We understand how valuable your time is and our registration has been designed to take up not more than a few minutes of your time. Once you have registered with us, you need not give your address and credit card details on future visits to our shop. This will save you the trouble of entering this information on every purchase you make from us.

You can't. The only online payment options available are Visa and Master Card. If you wish to pay by check or money order, either mail us your order with your check or call us to create a sales quote and mail your check separately. If you need any further assistance, please contact our Customer Service Department.

If you are a registered user and have forgotten your password, go to the Login page and simply type in your Login Name or your default E-mail address under "I am a registered user but forgot my password" and click on submit. We will send your password to your default E-mail address. If you need any further assistance, please call us (805-528-6321 or toll-free in US & Canada 888-777-5557) and we will assign you a temporary password.

Our current prices are always reflected online.

The only online payment options available are Visa and Master Card. If you wish to pay by check or money order, either mail us your order with your check or call us to create a sales quote and mail your check separately. Please make sure to quote the correct quote number when sending your payment. If you need any further assistance, please contact our Customer Service Department.

Click on the Order Status link provided in the Services menu. Enter your sales order number, choose "Sales Order" as the type of transaction, and click on the Submit button. To view multiple orders, select the display type from the drop-down list and specify the desired period. All the orders you have placed with us (both through the web and through other means) are listed. Click on the order number whose status you want to check. The order details are displayed along with the tracking numbers for the shipments made. To track the shipment, you must go to the web site of the shipping carrier.

Enter the First name or Last Name or Event Name or eMail address or period of event date of your friend or family member in the search box to find their Wish List. You will see the search results of the Wish List search.

If access code is provided for the Wish List, then it leads to Invitee Validation Page, else it shows the items within the Wish List. Enter the email address and access code to see the items in the Wish List. After validating the email and access code, items in that Wish List are displayed.

Click on the Wish List link. To create a Wish List you must be a registered user. If you already have an account, then login to the store. After Logging in, you can create a new Wish List by filling the required details and can make it your Current Wish List by selecting the option provided on the page. When you find a product that you want to add to your Wish List, click on the "Add to Wish List" link. All the items added will be added to the Current Wish List.

Click on the Wish List link. To create a Wish List you must be a registered user. If you already have an account,then login to the store. After Logging in, you can create a new Wish List by filling the required details, which will be the Current untill you wants to change the Current Wish List. When you find a product that you want to add to your Wish List, click on the "Add to Wish List" link. All the items added will be added to the Current Wish List.

When you create your Wish List, simply check the option "Allow invitees to ship to other addresses". This will allow the invitees to add a new shipping address while creating their orders and also ship the purchased items to that address.

To hide the quantity of items in your Wish List that has already been purchased select the option "Hide purchase from invitees". The Invitee will only be able to view the items and its price in your Wish List, once the invitee accesses it through the access code provided by you.

Current Wish List is the default Wish List created by you. Any items that you wish to add to the Wish List will be added to this current Wish List by default. If you want to choose any other Wish List as your Current Wish List, click on the Wish List link in the right hand side menu to get a list of all your Wish List. Here check the appropriate radio button and click on "Make Current" button to make the selection your Current Wish List.